About Me


Susan Kent has more than 40 years experience in public libraries. Ms. Kent is the Managing Partner of S. R. Kent, LLC, and serves as an independent consultant for libraries and nonprofit organizations in the areas of strategic planning, capital facilities planning, financial development, management and organizational development and leadership development and training.

Prior to starting S.R. Kent LLC in 2008, she served as the Director and Chief Executive of The Branch Libraries for the New York Public Library where she was responsible for the operation of the 87 branch libraries. From 1995-2004, she was the City Librarian for the Los Angeles Public Library, a library system that included a Central Library and 71 branch libraries and which underwent massive facilities infrastructure improvement program with 62 completed new or renovated branch libraries.  She also served as the Director of the Minneapolis Public Library.

In 2010, Ms. Kent formed Library Collection Consultants with June Garcia and Nora Rawlinson.  This consultancy firm works with libraries on issues related to their collections in print, media, and electronic technologies.  Ms. Kent , together with Ms. Garcia,  formed Library Strategies International LLC in 2010.  This firm works with libraries all over  the world on issues related to planning, collections, facilities, services and new technologies.

Ms. Kent has been very involved in activities related to public libraries from an international perspective and is a frequent guest speaker at library symposia and conferences including the National Library Board of Singapore, the American Library Association, SOLINET, The International Metropolitan Libraries Association, the Urban Libraries Council, the Bertelsmann Foundation, the Australia Library Association, the New Zealand Library Association, the international symposium “World Summit of Cities and Local Authorities on the Information Society” held in Lyon, France, the Metropolitan Libraries Section of IFLA in Paris in 2006 and the Canadian Urban Libraries Association Conference in Toronto in 2007.

Ms. Kent is the co-editor of Courtly Love in the Shopping Mall: Humanities Programs for Young Adults, published by the American Library Association. She has written a regular column on fund raising for the Bottom Line. Recent publications include “American Public Libraries: A Long Transformative Moment” in Daedalus, the Journal of the American Academy of Arts and Sciences (Fall, 1996), The Public Library: Idea -- Cyberplace – Physical Presence, published by Bertelsmann in 2000 and Personalization of Electronic Network-based Library Services, co-authored with Christopher Chia and Rolf Hapel and published by Bertelsmann in 2004.

Ms. Kent has served as the Chairman of the Executive Board of the Urban Libraries Council, as President of the Public Library Association, as a Board Member of the Council on Library and Information Resources and as a member of the Councilof the American Library Association.  She is the recipient of the Lippincott Award of the American Library Association, the Charlie Robinson Award of the Public Library Association and was named Librarian of the Year by Library Journal in 2002.


My favorite links

  1. www.pla.org

  2. www.ala.org

  3. www.urbanlibraries.org